Welcome to Prominize. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website or placing an order, you agree to be bound by these terms. Please read them carefully.

1. General

  • The website https://prominize.com is operated by Prominize.
  • Throughout the site, the terms “we”, “us” and “our” refer to Prominize.
  • By accessing our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions, including any additional policies referenced herein.

2. Product Information

  • We strive to provide accurate descriptions and images of all products. However, due to lighting and screen resolution differences, there may be slight variations in color or design.
  • All products are subject to availability. We reserve the right to limit the quantities of any product or service we offer.

3. Pricing and Payment

  • All prices listed on the website are in Bangladeshi Taka (৳) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to modify prices at any time without prior notice.
  • Accepted payment methods include bKash, Nagad, Rocket, Visa/MasterCard, and Cash on Delivery (COD).
  • For COD orders, payment must be made in full upon delivery.

4. Order Confirmation & Shipping

  • After placing an order, you will receive an email or SMS confirming your order details.
  • Orders are processed and shipped within the estimated timeline mentioned on the product page.
  • Delivery delays may occur due to courier issues, natural calamities, or holidays. Prominize is not liable for such delays beyond its control.

5. Returns & Refunds

  • Our return and refund terms are governed by our Refund & Return Policy.
  • Any product return requests must follow the outlined process and fall within the eligibility period.

6. User Responsibilities

By using our site, you agree not to:

  • Use the website for unlawful purposes.
  • Transmit viruses or any malicious code.
  • Attempt to gain unauthorized access to our systems or interfere with site security.
  • Violate intellectual property rights of Prominize or third parties.

7. Intellectual Property

  • All content on this website, including logos, images, product descriptions, graphics, and text, is the property of Prominize and is protected by copyright and trademark laws.
  • You may not copy, modify, distribute, or use our content without prior written permission.

8. Limitation of Liability

  • We are not responsible for any loss or damages resulting from the use of our products or website.
  • Our liability is limited to the amount paid by the customer for the product(s) in question.

9. Termination

We reserve the right to suspend or terminate your access to our website and services at any time without notice, especially if you violate these terms.

10. Modifications

We may update these Terms & Conditions at any time. Changes will be posted on this page with a revised “Effective Date”. It is your responsibility to check this page periodically.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes will be handled by the appropriate courts in Dhaka.

12. Contact Information

If you have any questions about our Terms & Conditions, please contact us:

  • Email: admin@prominize.com
  • Phone: +8801337596069
  • Address: 74 Juglinagar Road, Wari, Dhaka 1203, Bangladesh